Your profile, enhanced
Start with our FREE forever Essentials plan. Upgrade to PRO anytime for even more coverage, control and peace of mind, and try every PRO feature FREE for 14 days.
- PRO is FREE for service members & medical
- FREE 14-day trial
Built to speak for you when you can't
Support, right at your fingertips
Keep dedicated mental health resources in your profile: support hotlines, crisis text lines, therapy contacts and personalized notes or coping strategies, ready with a tap in moments of distress.
- Support hotlines
- Crisis text lines
- Therapy contacts
- Coping notes
Most critical details first
Rearrange your medical information in order of importance, so first responders and medical staff see what matters most first, whether it's a severe allergy, a heart condition or a medication dependency.
- Reorder by importance
- Patient notes
- Built for responders
Every loved one, one account
With Family PRO, kids, seniors and family members with special medical needs are protected under one simple account. Access and manage each person's emergency profile from a single dashboard.
- Six profiles
- One dashboard
- Reassign devices
- Special needs alerts
Your coverage, always on hand
Upload and securely store your life and medical insurance cards. At the ER, a clinic or helping a loved one, access, print or share your insurance information on the fly.
- Medical insurance
- Life insurance
- Print or email
Every feature, side by side
| Feature | EssentialsFREE | Individual PRO$3/mo | Family PRO$10/mo | Service members & medicalIndividual PROFREE when verified |
|---|---|---|---|---|
| Your profile | ||||
| Emergencies Only screen | ||||
| Basic information & blood type | ||||
| Organ donor status | ||||
| Pinned medical alerts | ||||
| Medical & surgical history | ||||
| Mental illnesses | ||||
| Allergies | ||||
| Emergency contacts | ||||
| Medications | — | |||
| Physicians & providers | — | |||
| Devices & implants | — | |||
| Immunizations | — | |||
| Mental health resources | — | |||
| Patient notes | — | |||
| Insurance cards | — | |||
| Password-protected documents | — | |||
| Prioritize your information | ||||
| Alerts & privacy | ||||
| Notify emergency contacts button | ||||
| Email notifications | ||||
| SMS notifications | — | |||
| Access logs | ||||
| Emergencies Only privacy mode | ||||
| Devices & family | ||||
| Activate unlimited devices | ||||
| Freeze lost devices | ||||
| Profiles included | 1 | 1 | 6 | 1 |
| Manage everyone from one account | — | — | — | |
| Reassign devices to other members | — | — | — | |
| Choose a plan | Get started | Start FREE trial | Start FREE trial | Verify for FREE |
HIPAA compliant and encrypted on every plan. Every Hero Link® device works with the FREE Essentials profile.
Serve or care for others? PRO is FREE
Public service, military, veterans, nurses and medical staff: get verified and unlock every PRO feature at no cost. Service members can add their service history too.
PRO, answered
Still deciding? Try PRO FREE for 14 days, or book a quick demo below.
Is the Essentials plan really free?
Yes. Individual Essentials is FREE forever, with all the essential tools to keep you protected and no strings attached.
Do my devices work without PRO?
Yes. Every Hero Link® device works with the FREE Essentials profile. PRO adds more medical categories, alerts and controls.
How does the FREE trial work?
Individual PRO and Family PRO both start with a FREE 14-day trial, so you can try every feature before you pay.
Is yearly billing cheaper?
Yes. Individual PRO is $25 a year instead of $36, and Family PRO is $85 a year instead of $120.
What does Family PRO include?
Everything in Individual PRO for six profiles, all managed from a single account. Reassign devices between members and flag special needs for rescuers.
Do service members get PRO free?
Yes. Active and retired service members get PRO at no cost after verifying their service.
Is my information secure?
Your profile is HIPAA compliant and encrypted. You decide what is shown, and you can freeze a lost device anytime.
Can I upgrade later?
Yes. Start FREE and upgrade to PRO anytime from your account.
See Hero Link® in action
Book a quick virtual demo with one of our service members to explore how Hero Link® devices can support safety, care and peace of mind, all from wherever you are.
- A live tap: see a medical profile pop up with no app
- How profiles are created, updated and kept private
- Rollout for your team, from sizing to shipping
- Bulk pricing and any questions you have